Privacy Policy

Effective Date: 28 Jan 2026

This Privacy Policy describes how we collect, use, and protect your personal data when you use our power bank sharing service.

1. Information We Collect

We may collect the following types of information:

• Personal Information: email address, payment details, and any information you provide during the rental process.
• Transaction Data: rental history, payments, deposits, and usage duration.
• Device and Technical Data: IP address, browser type, device type, operating system.
• Location Data: approximate location based on station usage.

2. How We Collect Data

We collect data when you:

• Scan a QR code and use our web application
• Make a payment via integrated payment providers
• Interact with our service or customer support

3. How We Use Your Information

Your data is used for the following purposes:

• Providing and operating the service
• Processing payments and deposits
• Managing rentals and returns
• Improving service performance
• Preventing fraud and abuse
• Communicating with you

4. Payment Processing

Payments are processed by third-party providers (such as Stripe or PIX). We do not store full payment card details on our servers. Payment providers may collect and process your data according to their own privacy policies.

5. Data Sharing

We may share your data with:

• Payment providers
• Hosting and infrastructure providers
• Legal authorities when required by law

We do not sell your personal data.

6. Data Retention

We retain your data only as long as necessary to provide the service, comply with legal obligations, and resolve disputes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability

8. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure.

9. Cookies and Tracking

We may use cookies and similar technologies to improve user experience and analyze usage.

10. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

12. Contact Information

If you have any questions about this Privacy Policy, you can contact us at:

Email: info@bateriaparalevar.com